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Life 2 Legacies is a private encrypted vault organised around two journeys on your dashboard.

Your Life covers everything that matters while you are alive — your story, your health wishes, and your directives if you lose the ability to speak for yourself. Trusted carers or family can access this while you are incapacitated.

Your Legacy covers everything that needs to be found and acted on after you are gone — your will, accounts, property, digital credentials, and final arrangements. This is what your executor needs.

Tap a journey card to see its categories, then tap any category to start adding items. Nothing needs to be completed in order — add what you know now and return to fill in more over time.

Every account requires two-factor authentication (2FA) on every sign-in. Set this up during account creation using an authenticator app or email code. It cannot be disabled — this protects your vault even if your password is ever compromised.

Your Life categories: My Life Story, My Ancestry, Illness Planning, Degenerative Conditions, Dementia Planning, DNR & Resuscitation Wishes, Life Guidance & Values.

Your Legacy categories: Will & Legal Documents, Document Storage, Property, Bank Accounts, Debts Owed, Shares & Holdings, Companies Dealt With, Own Business Entities, Digital Credentials & Access, Other Assets, Pet Care & Directives, Life’s Celebrations, Pre-arranged Funeral Disclosures.

Retirement savings: Added automatically based on your country — Superannuation (AU/NZ), 401(k)/IRA (US/CA), Pension & SIPP (UK/IE), or Pension & Retirement Savings (other countries).

Categories can be hidden if they do not apply to you. Go to Manage categories and tap Hide. Hidden categories preserve all their data and can be restored at any time.

If a category is missing, scroll to the bottom of Your Life or Your Legacy and tap Sync missing categories.

Open any category and tap Add item. Each category has pre-labelled fields for that type of information — add or remove fields freely.

You can attach a file to any item (up to 20 MB). For Your Life categories you can also record audio or video directly in the form. On iOS, recording requires Safari.

Every save creates a version snapshot. Open any item and scroll to Version history to see and restore previous versions.

For My Life Story and My Ancestry you can have a guided conversation instead of filling in a form. The AI asks one question at a time and builds a written document from your answers.

Tap Start AI guided session on either category. After several exchanges it summarises everything into a structured document and saves it to your vault. Each session saves separately so nothing is overwritten.

Your conversation is saved as you go — close the browser and return to it later. Use Start over to begin a fresh session.

Life Messages let you write a personal message — or record a video — for someone and choose the exact date it is delivered. Use them for a birthday, a wedding, a graduation, or any future occasion.

The recipient receives an email on that date with a private link. They see only that one message — no login required, no access to your vault.

Go to Your Life → Life Messages → New message. Messages show as Scheduled until delivery, then Sent. You can edit or delete a message any time before it sends. Delivery runs automatically every day at 8 am AEST.

The Life 2 Legacy Book compiles everything you have documented into a single formatted document — organised by journey and category — that your family or executor can read in one place.

Open it from the vault home screen. You can read it on screen, print it, or save it as a PDF. It updates automatically each time you view it.

If a category shows “No content recorded” it means no items have been saved there yet. Add items in the vault and they appear in the book immediately.

The will template wizard guides you through creating a draft will covering executor appointments, guardianship, specific gifts, residuary estate, and funeral wishes.

Supported jurisdictions: Australia (all states), New Zealand, United Kingdom (England & Wales), Scotland (Succession (Scotland) Act 1964 — minimum age 12, 1 witness, Prior Rights and Legitim apply), Ireland, Canada, Singapore, South Africa, United States.

Your jurisdiction is set automatically from your registered country and region. The city field suggests cities matching your jurisdiction — Australian users see their state’s cities, Scottish users see Scottish cities.

Important: the output is a draft only. It must be reviewed by a solicitor and properly executed (signed and witnessed) before it has any legal effect.

Contacts are the people who matter — family, your executor, your GP, your solicitor. Storing them means whoever accesses your vault knows exactly who to call.

Give contacts Living Care Access (while alive) and/or ICE Access (after you are gone). A contact can have either, both, or neither. Both are independent.

ICE (In Case of Emergency) access lets named contacts request access to your Your Legacy categories after you pass away or your continuity switch triggers.

When they request access you are notified. If you take no action within the delay period you set, access opens automatically. You can block any request with one click. You set the delay per category — 48 hours, 7 days, 14 days, or longer. ICE access is read-only.

Gives specific people read-only access to your Your Life categories while you are alive — for use if you become incapacitated.

When they need access they go to /care/request, enter your email and theirs, and a 24-hour link is sent to them. You are notified each time. Living Care covers Your Life only — no financial information, no will, no credentials.

Two complete, independent vaults under one annual subscription. Both people have their own login, their own content, and their own encryption — neither can read the other’s vault.

Invite a second person from Settings → Co-holders. Existing Individual subscribers can upgrade in Settings → Billing without losing any content.

A co-holder is a second person with their own login on the Family plan. Three access modes in Settings → Access mode: Single (primary only), Delegated (either independently), Dual (high-sensitivity items need both to confirm).

Set a regular check-in schedule. If check-ins stop, your ICE contacts are notified. Set it up in Settings → Continuity switch. The switch notifies only — it does not automatically grant vault access. ICE requests still require the normal process.

Encryption. Every sensitive field is encrypted individually before storage using AES-256-GCM managed by AWS Key Management Service. The database contains only ciphertext — even the service operators cannot read your vault.

Two-factor authentication. Required for every sign-in, cannot be disabled. Authenticator app (Google Authenticator, Authy, any TOTP app) or email code. The eye icon on the password field lets you check what you typed before submitting.

Data. No vault data is shared with third parties. No advertising. No data sold. Operated by Hindle Consultants Pty Ltd, Australia.

Backup codes are generated when you set up your authenticator app. You receive 8 one-time codes — save them in a password manager or printed document. Each code works once and is consumed on use.

Enter a backup code on the login screen in place of the 6-digit code if you lose your authenticator app. Regenerate fresh codes any time from Settings → Two-factor authentication → Generate new backup codes.

Forgot password? Use Forgot password on the login page. Resets your password only — 2FA and backup codes are completely unaffected.

Lost authenticator and all backup codes? Email support@life2legacies.com. Identity verification is always required before 2FA is reset.

Individual and Family plans, billed annually. 14-day free trial — no card required. Prices shown in your local currency (AUD, GBP, NZD etc.) based on your registered country.

Subscribe from Settings → Billing. Payment processed by Stripe — card details are held by Stripe, not Life 2 Legacies. Subscriptions renew automatically. Cancel, update payment, or download invoices via Manage billing.

Buttons or content missing — sign out and sign back in to refresh your session.

2FA code rejected — sync your device clock (Settings → Date & Time → Set Automatically on both iOS and Android). Or enter a backup code instead.

QR code not scanning — tap “Can’t scan?” below the QR and use the manual setup key in your authenticator app.

Emails not arriving — check spam/junk folder. Add the sender address to your safe senders list.

Category missing — tap Sync missing categories at the bottom of Your Life or Your Legacy.

Recording not working — grant microphone/camera permission for the site. On iOS, recording requires Safari.

City suggestions missing or wrong — confirm your country and state are set correctly in Settings → Location.

Sign out — tap the bordered Sign out button at the bottom of the sidebar.

Still stuck? Email support@life2legacies.com.